Terms Of Service
Effective Date: 2025-03-07
Introduction
Welcome to Tree Hollow Catering Limited ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from us, you agree to these Terms. If you do not accept them, please do not use our platform.
Welcome to Tree Hollow Catering Limited ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from us, you agree to these Terms. If you do not accept them, please do not use our platform.
1. Acceptance of Terms
These Terms constitute a binding agreement between you and Tree Hollow Catering Limited. We reserve the right to modify these Terms at any time. Revisions will be posted on our website, and your continued use after changes confirms acceptance.
2. Account Registration
- Account Creation: You may create an account to place orders, track shipments, or manage preferences.
- Account Security: You are responsible for maintaining the confidentiality of your account and passwords. We are not liable for unauthorized use.
3. Orders & Payments
- Order Placement: All orders are subject to availability and acceptance by us.
- Prices & Taxes: Prices listed on our website are in USD/NZD/AUD (unless specified otherwise) and exclude taxes, duties, or shipping fees.
- Payment Methods: We accept major credit/debit cards, PayPal, and select alternative payment methods.
- Order Cancellations: Orders may be canceled within 24 hours of placement. After dispatch, cancellations are subject to our Returns Policy.
4. Product Descriptions & Liability
- Product Accuracy: We strive to provide accurate product descriptions, but colors, sizes, and specifications may vary slightly.
- No Warranties: Products are sold "as-is" without warranties, except as required by law.
- Customization: If you modify our products (e.g., screen-printing, embroidery), you assume full liability for compliance with intellectual property laws.
5. Intellectual Property
- Our Rights: All content on our website (e.g., logos, product designs, text) is protected by copyright, trademark, or other laws. You may not reproduce, distribute, or modify it without written consent.
- Your Contributions: By submitting feedback or ideas, you grant us a non-exclusive, royalty-free license to use them.
6. Limitation of Liability
We are not liable for:
- Indirect, incidental, or consequential damages (e.g., loss of profits, data, or business opportunities).
- Delays or failures caused by force majeure (e.g., natural disasters, strikes, government actions).
- Third-party actions (e.g., shipping carriers, payment processors).
7. Dispute Resolution
- Governing Law: These Terms are governed by the laws of the State of New York, without regard to conflict of laws principles.
- Arbitration: Any disputes will be resolved through binding arbitration in New York, United States, rather than court proceedings.
8. Prohibited Uses
You may not:
- Use our products for illegal purposes or activities.
- Reverse-engineer, scrape, or exploit our website for commercial gain.
- Impersonate others or violate privacy rights.
9. Termination
We may terminate your access to our services at any time for violating these Terms.
10. Entire Agreement
These Terms, along with our Privacy Policy, Shipping & Returns Policy, and other posted policies, constitute the entire agreement between us.
Contact Us
For questions about these Terms, email:
Tree Hollow Catering Limited
Legal Department
Email: ganynpartington0041@hotmail.com
Address: SHOP 25, G/F, LIN FAT BUILDING, 2 FUNG KWAN STREET, YUEN LONG, HONG KONG
For questions about these Terms, email:
Tree Hollow Catering Limited
Legal Department
Email: ganynpartington0041@hotmail.com
Address: SHOP 25, G/F, LIN FAT BUILDING, 2 FUNG KWAN STREET, YUEN LONG, HONG KONG